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How it works

RENOV coordinates the complexity so you don't have to. Here is the whole journey — it never leaves one chat thread.

My kitchen sink is leaking.
I'll help you arrange the right technician. Is the water leaking continuously, or only when the tap is running?
ContinuouslyOnly when runningNot sure
01

Describe

Open RENOV and say what's wrong in your own words — English or Arabic, text, photo or voice.

02

Diagnose

RENOV asks one or two focused questions, looks at your photo if you send one, and identifies what's likely going on.

03

Confirm

You see the diagnosis in plain language — the likely issue, the possible causes, and whether parts may be needed. Nothing proceeds until you confirm it.

04

Book

You see one clear price: the 80 QAR technician visit. Choose Right Now or pick a scheduled slot that suits you — the fee is the same either way.

05

Match

RENOV automatically finds a vetted technician with the right skill for your problem.

06

Track

Acceptance, arrival and progress appear in the same conversation as it happens.

07

Resolve

The visit covers the inspection, the diagnosis and small labour-only fixes. Anything more is quoted in writing for your approval first. The invoice and rating close the thread.

The complexity is ours. The conversation is yours.